At Avalon Springs, we are committed to ensuring your order arrives safely and to your satisfaction. Please review our shipping and returns policies below. For any questions, please don't hesitate to contact our support team.
Shipping Information
- Shipping Zones: We currently ship to all addresses within Northern Cyprus.
- Shipping Times: Orders are typically processed within 1-2 business days. Shipping times may vary due to unforeseen conditions.
- Packaging: We take great care in packaging our products to ensure they arrive in perfect condition. Our bottles are fragile, and we use protective materials to prevent breakage during transit.
Returns & Refunds Policy
- Return Policy: Due to the nature of our product, we accept returns for unopened products in their original packaging within 14 days of delivery. To initiate a return, contact customer support with your order number for an RMA and instructions.
- Refunds Policy: Once we receive and inspect your returned item(s), your refund will be processed to the original payment method within 5-7 business days. Please note that original shipping charges are non-refundable.
For any further assistance or clarification regarding our shipping and returns policies, please contact avalonspringscy@gmail.com.